Karen Condi, President
After many years of consulting and managing shared workspace properties, Karen saw the need to develop a call answering service specifically for shared workspace owners and operators. PROS (Professional Receptionist Outsourcing Services) was born in 2015. Karen also founded Workspace Strategies in 2006. With nearly 20 years of experience in the shared workspace industry, she has built the best team in the industry to execute unparalleled start-up, sales, marketing, finance, technology and operations activities with a complete understanding of the industry’s best practices to maximize revenues and drive profits.
Karen is a sought after thought leader and resource to the industry, regularly speaking at events for The Global Workspace Association (GWA), The Alliance Business Center Network (ABCN), Global Coworking Unconference (GCUC) and the Workspace Association of New York (WANY).
Under her leadership, Workspace Strategies specializes in start-up, turnkey development, management take-over and turn around projects across North America. The team has opened, acquired, developed, consulted on and/or managed 100’s of shared workspace properties throughout the United States.
Karen believes that relationships are the key to a successful business and is proud to have a long list of “raving fans”. Prior to founding Workspace Strategies, Karen served as a Regional Manager as well as Corporate Sales and Training Director for a nationally recognized shared workspace company.
Karen graduated from Eastern Kentucky University with a degree in Finance and Business Management and holds a KY Commercial Real Estate License.
Ja-Ann Peterson, Vice President of Sales and Development
Ja Ann joined Workspace Strategies in 2013 to oversee the daily sales and operations in one of our managed locations. With 15 prior years of experience in the Asset Management industry, Ja Ann gained a vast degree of experience in management, sales, training and development, making for an easy transition to the shared workspace industry. Within a short period of taking on this role, she was able to exceed sales projections, while decreasing expenses which contributed a significant improvement to her centers bottom line. She also managed to improve staff and member morale at the same time. This location quickly became our highest profitable managed location. In 2016, she was promoted from General Manager of one location to VP of Sales and Development overall managed locations. Today, we are experiencing above 95% occupancy with strong profits in all of our managed locations due to Ja Ann’s keen ability to manage and execute.
With an “always say yes” attitude, Ja-Ann is constantly evolving her processes, and developing new ways to take care of the individual needs of each member while staying focused on the bottom line. Her infectious personality, attention to detail and creative insight makes her a natural for this ever-changing competitive industry.
Ja-Ann graduated from the University of Mississippi with a degree in Advertising.
Mary Ann Walthers, Systems Support Manager
With 20 years of experience in the shared workspace industry, Mary Ann has managed the operational systems and complete technology migration for multiple locations with the highest degree of expertise. She has been the project manager for various different VoIP platform installations over dozens of markets.
Prior to joining Workspace Strategies, Mary Ann oversaw all operational and technology systems for Rockefeller Group Business Centers. She was the first person in the industry to set up a dedicated call center catered to the shared workspace industry. Here, she was responsible for hiring and setting up all the technology, along with managing the call center which made her the perfect fit for our shared workspace industry-specific call center, PROS.
With Mary Ann’s proven management skills and keen attention to detail, Workspace Strategies is able to execute flawlessly on all technology and systems support tasks for the centers we manage as well as provide consulting support for many others. Mary Ann graduated from Marshall University with a degree in Business Management.
Jason Tiemeier, Director of Operations
With over 15 years of experience in the shared workspace industry, Jason has been responsible for sales, marketing and management of multiple locations across several markets for three nationally recognized shared workspace providers. Jason joined Workspace Strategies in 2017 to take on the responsibility of managing all aspects of marketing for the Company.
In 2020, Jason was promoted to Director of Operations. Jason focuses on the overall growth and management of the company’s employee recruiting and retention program. His positive attitude and willingness to go any length to execute, has made Jason a great fit for Workspace Strategies.
Jason graduated from the University of Kentucky with a degree in Integrated Strategic Communications.
Brooke Stackpole, Director of Sales
With over 15 years of B2B sales and advertising experience, Brooke came to Workspace Strategies five years ago as a General Manager for one of our managed locations. During Brooke’s time in the General Manager role, she turned struggling locations into thriving, record-breaking locations on more than one occasion. Brooke’s experience and successes earned her a promotion to Director of Sales and Business Development on the corporate team in 2021.
Brooke’s true passion for consulting and building relationships with her clients and community has brought great success to herself and her clients. Brooke is dedicated to fulfilling the needs of her clients in a way that benefits all parties involved, which has fostered long-term friendships and a diverse referral network. Her dedication, leadership and drive continue to make her a great fit for Workspace Strategies.
Brooke graduated with a degree in Business Management from the College of the Desert, where she was a member of Phi Theta Kappa National Honors Society.